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Printer Parts » Printer Maintenance Kit Instructions » Printer : HP 9000 / 9000mfp

The printer maintenance kit consists of the following parts:

Damage to the core can occur if it is packaged incorrectly. Re use this packaging to ship the core back. A core charge will be applied if the core is received in non-repairable condition.

WA R N I N G

Turn the printer off, unplug it, and allow it to sit for 30 minutes before performing these maintenance procedures.

How to replace the transfer roller assembly

1. Open the front door of the printer and rotate the large green lever downward.
   
2. Pinch the blue tab on the transfer roller assembly and pull it out of the printer. Observe how it is installed before removing it.
   
3. Reinstall the new transfer roller without touching the black foam roller. Skin oil can contaminate the roller. The new assembly should lock into place when installed correctly.
   
   CAUTION: Be very careful not to touch the black foam roller when handling the new transfer roller.
   
4. Lock the green lever and close the front door.
   

How to replace the tray rollers

1. Remove Trays 2 and 3 to access the rollers. There are three rollers per Tray, one pickup and two feed rollers.
   
2. The rollers come off by squeezing the tab on the end of each roller. Replace each roller one at a time.
   
3. Open Tray 4 all the way (if equipped) and remove all the paper from the tray. Then gently remove the tray. Replace the rollers the same as Trays 2 and 3.
   

How to replace the Fuser

WARNING: Be sure the printer has been turned off and unplugged for at least 30 minutes before attempting to remove the fuser. The Fuser may be very hot.

1. If the printer is equipped with a High Capacity Output Device (HCO), pull it away from the printer far enough to allow the left door to be fully opened. Then open the left door.
   
2. Remove the Duplexer (if equipped) by pushing downward on the green tab and slide the duplexer out.
   
3. Rotate the small blue levers on each side of the fuser toward the center to unlock the fuser.
   
4. Lift up on the finger handle slightly and pull it away from the printer until it stops.
   
5. Grab the blue handle on the top of the fuser and lift up on the fuser to remove it. Use the finger handle as well to prevent the fuser from being dropped.
   
6. Before reinstalling the new fuser, remove any orange packing material.
   
7. After reinstalling the new fuser, be sure to lock it into place with the small blue levers.
   
8. Reinstall the Duplexer (if equipped).
   
9. Power up the printer/mfp and clear the Perform User Maintenance message from the control panel using the following instructions.

How to reset the maintenance kit page count (LaserJet 9000 Printers)

After installing the new maintenance kit, the control panel displays the message, New Maintenance Kit, with No highlighted. Use the (Up or Down Arrows) to scroll to Yes, and press (Select).

1. To reset the Maintenance count after installing the kit: Turn the printer off.
   
2. Press and hold (Select).
   
3. Turn the printer on while holding (Select).
   
4. Continue to hold (Select) down until all three control panel lights illuminate, and then release it.
   
5. Press (Up Arrow) when SELECT LANGUAGE appears until Maintenance Kit is displayed.
   
6. Press (Select) while Maintenance Kit is on the display.
   
   If the Perform Printer Maintenance message is still present on the control panel after the preceding power on sequence has been followed then it can be reset manually. Note that this option in the menu is available only if the Perform Printer Maintenance message is currently being displayed on the control panel.
   
   Perform the following from the printer control panel to reset this:
   
   • Press (Up or Down Arrows) to scroll to CONFIGURE DEVICE.
     
   • Press (Down arrow) to scroll to Resets.
     
   • Press (Select).
     
   • Press (Down arrow) to scroll to CLEAR MAINTENANCE MESSAGE.
     
   • Press (Select).
     
   • Press RESUME.
     
   • Turn the printer off then on.

To verify that the maintenance kit is reset to zero, print a configuration page by pressing 2 then 2 (22) on the numeric keypad. Look under the Device Information section to verify the maintenance kit page count has been reset back to zero.

How to reset the maintenance kit page count (LaserJet 9000mfp and 9000Lmfp)

To reset the maintenance kit page count on the HP LaserJet 9000Lmfp and 9000mfp do the following:

1. Power the MFP up (turn it on).
   
2. After it powers up, from the control panel of MFP scroll to the RESETS menu, see the Figure below.
   
   
   
   Figure 1: 9000mfp RESETS menu
   
3. Scroll to then press CLEAR MAINTENANCE MESSAGE to reset the maintenance kit page count. Print a Configuration Page from the Control Panel of the MFP by performing the following:
   
4. Press MENU.
   
5. Then press INFORMATION MENU.
   
6. Press PRINT CONFIGURATION and the Configuration Page will print out. Look under the Device Information section to verify the maintenance kit page count has been reset back to zero.