Error Message: 22 I/O CNFIG ERROR or 22 Error
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| HP Error Code |
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22 I/O CNFIG ERROR or 22 Error |
| Printers Affected |
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4, 4M, 4P, 4MP |
| Description |
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The Serial or Parallel (bi-tronics) interface is improperly configured or there is a communication issue. Press Continue to clear the error. Some data may be lost. If on a network contact the network administrator. There may be a problem with the network interface. If the error continues after troubleshooting contact your HP dealer or Service representative.
Parallel Communication
1. Defective parallel cable or cable that is over the supported 10 foot length.
2. Verify the cable connections are secure at both ends. Disconnect and reconnect even if they look secure.3. Set High Speed to No and Advanced Functions to "OFF" in the Parallel Menu on the front panel of the printer.4. If using Novell network v. 3.11 and a version of PServer before 1.22. Upgrade to at least PServer v.1.22 and change the "Use Interrupts" setting in the Print Server Information section of the Novell PConsole utility to No.
Serial Communication:
1. Serial cable plugged into the parallel port on the PC (error 22 message will appear when the printer is turned on).
2. Defective serial cable or cable that is over the supported length.
3. Verify the cable connections are secure at both ends. Disconnect and reconnect even if they look secure.
4. Not using correct hardware handshaking (XON/XOFF or DTR). |
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