Error Message: 13 Paper Jam
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| HP Error Code |
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13 Paper Jam |
| Printers Affected |
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4P, 4MP |
| Description |
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Paper is jammed in the top or rear of the printer. Clear jam and press Continue or Online to resume printing. To prevent further jams, verify the rear door is closed securely. A false paper jam message will occur if the printer's back door is open. If message persists, the printer could have a defective paper jam sensor and service would be required. |
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