Error Message: 13 Paper Jam
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| HP Error Code |
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13 Paper Jam |
| Printers Affected |
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II, IIP, IIIP, IID, IIP+, IIID |
| Description |
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Remove jammed paper. The top must be opened and closed (the front on the IIP, IIP+, IIIP) to clear the message. Double check the duplexing paper path on the IID and IIID (left side door). If the message persists, there may be a malfunctioning paper path sensor and service would be needed. |
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