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HP Laserjet Error Messages

Have you ever encountered a printer error code while using your HP printer? Chances are that you have. All HP printers will provide error codes to alert you of most problems. Error codes are your printer's way of telling you that it's not functioning properly. When you do get one, the printer error code might pop up on your computer screen or on the LCD control panel of the printer.

By understanding and using these Error codes, you can help yourself diagnose where the problem is originating from and they offer troubleshooting hints to get your printer working again.

Here is a list of these common printer error codes with links to pages with explanations and solutions. When calling our technical team, have this error code handy. It will speed up the trouble shooting process.

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Error Code

Printers Affected
00 PCL ReadyHP LaserJet IIISi printer
00 PS ReadyIIISi
00 PS ReadyIIISi
02 Warming UpAll
04 Self-TestII, IID, IIP, IIP+,III, IIID, IIIP, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4P, 4MP
05 Self-TestII, IID, IIP, IIP+,III, IIID, IIIP, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4P, 4MP, 500
06 Config Page4, 4M, 4Plus, 4Mplus, 4Si, 4Si Mx, 4P, 4MP
06 PS Config Page 
06 Demo Page4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
06 Printing TestII, IID, IIP, IIP+, III, IIID, IIIP, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
06 Font PrintoutII, IID, IIP, IIP+ III, IIID, IIIP, IIISi
06 Typeface List4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
07 ResetAll (Except 2686A)
08 Cold ResetII, IID, IIP, IIP+ III, IIID, IIIP, IIISi
08 Cold Reset4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
68 Cold ResetIIISi
09 Menu ResetII, IID,IIP, IIP+, IID, III, IIID, IIIP, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4P, 4MP
09 Reset All I/O4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
09 Rst Active I/O4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
10 Reset To SaveIID, IIP, IIP+, III, IIID, IIIP, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
11 Paper OutLaserJet, Plus, 500 Plus, II
12 Printer OpenII, IID, III, IIID, IIISI, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
12 Printer Open Or No EPIIP, IIP Plus, IIIP, 4P, 4MP
13 Paper JamII, IIP, IIIP, IID, IIP+, IIID
13.X Paper JamIIISi, 4Si, 4Si MX
13 Paper JamIID, IIID
13 Paper Jam4, 4M, 4Plus, 4Mplus
13 Paper Jam4P, 4MP
14 No EP Cart or 14 No Toner CartII, IID, III, IIID, IIISi, 4, 4M, 4Plus, 4Mplus
15 Engine TestNot all printers have this option.
16 Toner LowII, IID, III, IIID, 4, 4M, 4Plus, 4Mplus
16 Toner Low 1, 2, or 3IIISi, 4Si, 4Si MX
17 Mem ConfigIIIP, III, IIID, IIISi
18 Skip Self-testIII, IIID, IIISi
18 Aux I/O Init4, 4M
18 Aux I/O Nt Rdy4, 4M
18 MIO INIT4Plus, 4Mplus
18 MIO Not Ready4Plus, 4Mplus
18 Upper MIO or Lower MIO4Si
19 Add MemoryIIP, IIP Plus
20 ErrorII, IIP, IIP+, IID
20 Mem OverflowIIIP, III, IIID, IIISI, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
21 ErrorIIP, IIP+, II, IID
21 Print OverrunIIIP, III, IIID, IIISI, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
22 ErrorIIP, IIP+, II, IID, III, IIID, IIISI, IIIP
22 I/O CNFIG ERROR or 22 Error4, 4M, 4P, 4MP
22 SER I/O Error, PAR I/O Error, MIO I/O Error4Plus, 4Mplus
23 I/O NOT READYIIISi
25 PCL MEM FULL4Si
25 PS MEM FULL4Si
30 PS ERROR XXIIISi
40 ErrorAll
41 ERRORIIP
41 ERRORALL
51 ErrorAll
42 ERRORII, IID
42 Opt InterfaceIII, IIID
43 ERRORII, IID
43 Opt InterfaceIII, IIID
48 Invalid JobIIISi
49 Remove PageIIISi, 4Si
50 ServiceAll Printers
50 ServiceIIISi or 4Si Printer
51 ErrorAll
51 ErrorLaserJet, 6L, 5L, 6P, 5P, 4P, 4L
51 ErrorLaserJet, 5, 4Plus, 4
51 ErrorLaserJet, 4V
51 ErrorLaserJet, 4Si, IIISi
51 ErrorLaserJet, IIIP, IIP Plus, IIP
51 ErrorLaserJet, IIID,III, IID, II
51 ErrorLaserJet, 2686D/A
52 ErrorAll
53 ErrorLaserJet, Plus, 500 plus
53 ErrorII, IID
53 Error Unit 1IIP, IIP+, IIIP
53-2 Error unitIII, IIID
53 ServiceIIISi
53.XY.ZZ4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
54 ErrorLaserJet, Plus, 500 Plus, II
54 ErrorIID, IIID
54 ErrorIIP, IIP Plus, III, IIIP, IIISi
54 ServiceIIISi, 4Si
55 Error or 55 ServiceAll
56 ErrorIID, IIID, IIISI, 4SI, 4Si MX
57 ServiceIIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
57.1 ServiceIIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
57.2 ServiceIIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
57.3 ServiceIIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
57.4 ServiceIIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
57 Error Unit XIIP, IIP Plus, III, IIID, IIIP
57-1 Error unitIIP, IIP Plus, III, IIID, IIIP
57-2 Error unitIIP, IIP Plus, III, IIID, IIIP
58 Service4, 4M, 4Plus, 4Mplus, 4P, 4MP, 4V, 4MV
59 Add MemIIISi
60 ErrorLaserJet, Plus, 500 Plus
60.1 ErrorIIISi
60.2 ErrorIIISi
60.3 ErrorIIISi
60.4 ErrorIIISi
61.1 ErrorIIISi
61.2 ErrorIIISi
61.3 ErrorIIISi
or61.4 ErrorIIISi
62.1 Error4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
62.2 Error4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
62.3 Error4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
62.4 Error4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
62.5 Error4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
62.6 Error4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX
63 Service or 63.5 ServiceLaserJet
63.1 ErrorIIISi
63.2 ErrorIIISi
63.3 ErrorIIISi
63.4 ErrorIIISi
64 Service4, 4M, 4Plus, 4Mplus, 4P, 4MP
68 Cold ResetIIISi
68 ErrorIIP, IIP+, III, IIID, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
68 ServiceAll
69 ServiceII, IID, III, IIID
70 ErrorII, IID, IIP, IIP Plus, II, IIID, IIIP, 4Si
71 ErrorII, IID, IIP, IIP Plus, IIID, IIIP
72 ServiceII, IID, IIP, IIP+, III, IIID, IIIP
72 ServiceIIISi, 4Si, 4Si MX
79 Service XXXXII, IID, IIP, IIP Plus, IIIP, IIID, IIISi, 4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
79 01bbIIP Plus
80 Service XXXXIIISi, 4, 4M, 4Plus, 4MPLus, 4Si
81 Service XXXX4, 4M, 4Plus, 4Mplus printers
89 ServiceIIISi
FC No Font IIISi
FC (top, bottom, both left, right)All
FE Cartridge FE Font Cart ErrAll
FI Insert Cart, FI Insert Top, or FI Insert Btm4, 4M, 4Plus, 4Mplus, 4P, 4Si
FR Remove Cart, FR Remove Top, or FR Remove Btm4, 4M, 4Plus, 4Mplus, 4Si, 4P
Blank LCDSII, IIP, IIP Plus, IID, III, IIID, IIIP, IIISi, 4, 4M, 4Plus, 4Mplus, 4P, 4MP, 4Si, 4Si
Blank LEDLaserJet, Plus, 500 Plus
Config Lang 
Config LangIIP, IIP+, IID, III, IIIP, IIID, IIISi, 4, 4Mplus, 4P, 4MP
Language=XXIIP, IIP+, IID, III, IIIP, IIID, IIISi
MF ReadyIIP, IIP+, IIIP
MF Feed [paper size]4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
ME Feed envelope4, 4M, 4Plus, 4Mplus, 4Si, 4Si MX, 4P, 4MP
MP Load, LC Load, or LE LoadIIP, IIP+, IIIP
MP Load, PC Load, or LC Load[paper size]4, 4M, 4Plus, 4Mplus
EE Load Laseraid104, 4M, 4Plus, 4Mplus, 4Si, 4SiMX
EE Load Monarch4, 4M, 4Plus, 4Mplus, 4Si, 4SiMX
EE Load DL4, 4M, 4Plus, 4Mplus, 4Si, 4SiMX
EE Load C54, 4M, 4Plus, 4Mplus, 4Si, 4SiMX
EE Load B54, 4M, 4Plus, 4Mplus, 4Si, 4SiMX
EE Load Envelope4, 4M, 4Plus, 4Mplus, 4Si, 4SiMX
MP Empty, LC Empty, LE EmptyIIP, IIP+, IIIP
PC Tray Empty or LC Tray Empty4Plus, 4MPLus
PC-65Laserjet, Plus, 500 Plus
PC Install4, 4M, 4Plus, 4Mplus, 4V, 4MV
User maintenanceIIISi, 4Si, 4SiMX
Switching ToIIISi
PCL Print MenuIIISi
PCL ConfigIIISi
Clearable Warning Messages4, 4M, 4SI, 4Si MX, 4P, 4MP
W1 Image Adapt4, 4M, 4Plus, 4Mplus, 4Si, 4P
W2 Invalid Pers4, 4M, 4Plus, 4Mplus, 4Si, 4P, 4MP
W3 Job Aborted4, 4M, 4Plus, 4Mplus, 4Si, 4P, 4MP
W4 Job 300/Off4, 4M, 4Si, 4P
W4 Job 300/Off4, 4M, 4Plus, 4Mplus, 4Si, 4P
W5 Job 300/Ltr4, 4M, 4Si, 4P
W6 Job 300/A4 4, 4M, 4Si, 4P
W7 Job 300/Lgl4, 4M, 4Si, 4P
W8 Job 600/Off4, 4M, 4Si, 4P
W9 Job 600/Ltr4, 4M, 4Si, 4P
W0 Job 600/A4 4, 4M, 4Si, 4P
WM Job 3004, 4M, 4Plus, 4Mplus
WM Chk Mem Cnfig4Plus, 4Mplus
Wm Check Mem Mgt4Si, 4Si MX
WM [personality] Mem Full4Plus, 4Mplus








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